FINANCIAL GOAL
"Provide efficient, cost effective Building Maintenance services and maintain campus facilities to maximize the life cycles of our physical assets."
Strategies
Customer Perspective Goal
"Deliver quality services that satisfy customer requirements."
Strategies
Promote customer service awareness.
Develop partnerships with customers for mutual success by ensuring a program of customer follow-up (visits, status updates, etc.)
Customize and adjust services to meet customer priorities
Quickly resolve complaints.
Internal Process Perspective Goal
"Design and implement more effective and efficient processes."
Strategies
Simplify and streamline processes.
Improve the delivery of services.
Seek technology and equipment that will assist us in working more effectively and efficiently.
Adopt best practices
Ensure an adequate (PM) Preventative Maintenance Program.
Innovation And Learning Goal
"Encourage staff training and development."
Strategies
Provide appropriate training for our employees.
Formalize program for career development.
Prepare and encourage employees to implement new technologies.
Define and reinforce values that promote teamwork, learning, and high performance. Facilities Maintenance is committed to provide quality customer service in building maintenance and reimbursable services for a safe and quality educational environment for our campus community. Building Maintenance is responsible for maintaining fifteen schools and administrative buildings. The building trades are dedicated to maintain the school district at its highest standard. Building Trades include:
In addition to the daily work order requests for routine, non-routine and emergency maintenance services, building maintenance utilizes a
computer based preventive maintenance program (PM). Preventative Maintenance is proactive maintenance, facilities preservation, and
renovation of facilities. Facilities Services encourages the school district to use our automated work request web site for submitting work requests.
